Kua tukuna tēnei whakamāoritanga hei āwhina noa. Ko te putanga reo Ingarihi te kupu whakahaere, ā, ka mana ake ki te rerekē ngā mea e rua.
1. Ko wai te haepapa
Ko THEFOCUS LTD te kaiwhakahaere raraunga (controller) o ngā raraunga whaiaro e whakaahuatia ana i tēnei pānui. Kei te whārangi Legal notice ō mātou taipitopito rēhita kamupene. Kei te Kīngitanga Kotahi mātou e noho ana, ā, ka whai i te UK General Data Protection Regulation (UK GDPR), te Data Protection Act 2018 me ngā Privacy and Electronic Communications Regulations 2003 (PECR), kua whakatikatikahia katoatia e te Data (Use and Access) Act 2025. Ko tō mātou kaiwhakarite tiaki raraunga ko te Information Commission, e mahi tonu ana hei ICO.
Ina tukatuka mātou i ngā raraunga whaiaro i roto i tētahi wāhi mahi kiritaki, i ngā pūnaha whakatairanga, tātari, CRM rānei a tētahi kiritaki i runga i ngā tohutohu a taua kiritaki, ko te kiritaki te kaiwhakahaere raraunga, ā, ko mātou tōna kaitukatuka. Ka pā te pānui matatapu ake a te kiritaki ki aua raraunga.
Ka taea e koe te whakapā ki tō mātou tīma tiaki raraunga mā te puka whakapā mā te kōwhiri i te "Privacy request". Kāore mātou e whakaputa i tētahi wāhitau īmēra, nama waea rānei; ki te kore e taea e koe te whakamahi i te puka, ka taea e koe te tuhi ki tō mātou tari rēhita.
2. Ngā mea e kohia ana e mātou
- Ngā raraunga whakapā me te whakatau ka tukuna e koe: ingoa, īmēra mahi, kamupene, pae tukutuku, tūranga, whenua, ahumahi, whāinga, whānuitanga pūtea, ngā mākete, ngā hongere o nāianei me tō karere.
- Ngā whakautu ki Hangaia tō mahere: ngā mōhiohio pakihi, whāinga, ōhanga me ngā utauta, kua honoa ki tētahi wātū kore ingoa kia kōwhiri rā anō koe ki te whakapā mai, ki te hanga pūkete rānei.
- Ngā raraunga pūkete: ingoa, īmēra mahi, tūranga, ngā rekoata motuhēhēnga, te tūnga whakaurunga maha-take (kaua rawa te muna i te āhua ka taea te pānui) me te hītori takiuru.
- Ngā raraunga nama: ingoa kamupene, wāhitau nama, ID tāke me ngā tohutoro kiritaki me ngā tohutoro nama a te kaitukatuka utunga. Ka haere tōtika ngā taipitopito kāri ki tō mātou kaitukatuka utunga, ā, kāore rawa e tae ki ō mātou pūnaha.
- Ngā raraunga ratonga kua whakamanahia e ngā kiritaki: ngā mahere, ngā whakaaetanga, ngā mahi, ngā pūrongo, ngā inenga whakatairanga kua whakakotahitia me ngā wāhanga hua CRM.
- Ngā raraunga hangarau: ngā rārangi haumarutanga me ngā wāhitau IP kua whakaingoa-kēhia, te momo pūrere me te pūtirotiro, me te tātari mēnā ka whakaae anake koe, pērā i te whakaahuatanga i tā mātou pānui Pihikete.
- Ngā raraunga kaiwhakarato: ngā taipitopito whakapā o ngā tāngata i ō mātou kaiwhakarato me ō mātou hoa.
- Ngā taipitopito whakapā pakihi o ngā kamupene ka whakapā atu mātou: ingoa kamupene, pae tukutuku, te wāhitau īmēra pakihi e whakaputaina ana e te kamupene ki tōna ake pae tukutuku, me ngā meka tūmatanui i whakamahia e mātou hei whakatau ki te tuhi atu ki a ia, pērā i tōna tāurunga ki tētahi rēhita kamupene, i āna whakatairanga tūmatanui rānei.
3. I ahu mai i hea
Ko te nuinga o ngā raraunga i ahu mai i a koe. Ko ētahi i ahu mai i tō kaituku mahi ina whakarite ia i tō pūkete kaiwhakamahi, i ngā pūhara whakatairanga me ngā utauta tātari ka honoa e tētahi kiritaki, i tō mātou kaitukatuka utunga, i ngā puna pakihi tūmatanui hoki pērā i ngā rēhita kamupene me ngā pae tukutuku kamupene ina whakarite mātou i tētahi hui, ina tirotiro rānei i tētahi pakihi.
4. Ngā kaupapa, ngā pūtake ā-ture me te pupuri
- Te whakautu uiui me te whakarite mahere me ngā whakahua utu. Pūtake ā-ture: ngā mahi e tonoa ana e koe i mua i tētahi kirimana, me tō mātou hiahia tika ki te whakautu i ngā uiui pakihi. Ka puritia mō ngā marama e 24 i muri i te whakapā whakamutunga ki te kore he kirimana e whai ake.
- Te tuku i te ratonga kua kirimanatia, te tautoko, te pūrongo me te nama. Pūtake ā-ture: te whakatutuki i tētahi kirimana me koe, me tō kaituku mahi rānei, me tō mātou hiahia tika ki te whakahaere i te ratonga mō ngā kiritaki pakihi. Ka puritia mō te wā o te kirimana me ngā tau e 6 i muri mai.
- Te pupuri kia haumaru te Pae me ngā pūkete, te ārai i te tinihanga me te whakamahi hē, me te pupuri i ngā rārangi arotake. Pūtake ā-ture: ngā hiahia tika, me ngā hiahia tika kua whakaaetia i raro i te Annex 1 UK GDPR ina me kite, me ārai rānei mātou i te hara. Ka puritia mō ngā marama 24.
- Ngā rekoata kaute, tāke me te kamupene. Pūtake ā-ture: herenga ā-ture. Ka puritia mō ngā tau e 6 i muri i te mutunga o te tau pūtea e pā ana.
- Te tuhi atu ki ngā pakihi ka whai hua pea i tā mātou ratonga, mā tētahi wāhitau īmēra pakihi e whakaputaina ana e te kamupene ki tōna ake pae tukutuku. Pūtake ā-ture: ngā hiahia tika. Ka tuhi atu anake mātou ki ngā wāhitau kamupene i ngā whenua e whakaaetia ana tēnei e te ture me te kore whakaaetanga i mua, kāore e neke atu i te toru ngā karere ka tukuna e mātou, ā, ka mutu tonu ina whakautu koe, ina whakahē koe, ina tango rānei koe i tō ohaurunga. Ka puritia mō ngā marama e 12 i muri i te karere whakamutunga, kātahi ka mukua; ki te whakahē koe, ka puritia e mātou te wāhitau anake ki tētahi rārangi pēhi kia kore rawa ai mātou e tuhi atu anō ki taua wāhitau.
- Te tuku whakahōu hua me ngā māramatanga ki ngā whakapā pakihi. Pūtake ā-ture: ngā hiahia tika, te whakaaetanga rānei ina hiahiatia e te PECR. Ka puritia kia tango rā anō koe i tō ohaurunga, kia whakahē rānei; he hononga tango ohaurunga tō ia karere.
- Te tātari pae tukutuku. Pūtake ā-ture: te whakaaetanga mā tā mātou pae pihikete. Kāore e neke atu i ngā marama e 14 te pupuri i ngā raraunga tātari.
- Te whakahaere amuamu, kerēme ā-ture me ngā tono a ngā kaiwhakarite. Pūtake ā-ture: ngā hiahia tika me te herenga ā-ture. Ka puritia mō ngā tau e 6 i muri i te katinga o te take.
6. Ngā whakawhitinga ā-ao
Ka rere tā mātou ratonga i tētahi hanganga tohatoha, kua whakamunatia, e tuku ana i te Pae mai i ngā wāhi i ngā whenua neke atu i te 125. Ka penapenatia te nuinga o ngā raraunga whaiaro ki Amerika me te European Economic Area. Ina wehe ngā raraunga whaiaro i te UK, ka whakamahi mātou i tētahi o ēnei tiakitanga:
- Ngā waeture rawaka a te UK, e kapi ana i te EEA, Huiterangi me ētahi atu whenua kua whakaaetia e te UK.
- Te UK Extension to the EU-US Data Privacy Framework, ina kua whakamanahia tētahi kaiwhiwhi o Amerika.
- Te ICO International Data Transfer Agreement, te UK Addendum rānei ki ngā EU Standard Contractual Clauses, me tētahi aromatawai tūraru whakawhiti e whakaatu ana kāore te tiaki i tino iti iho i tō te UK.
7. Ō mana
Ka taea e koe te tono kia uru ki ō raraunga whaiaro, te tono kia whakatikaina, kia mukua rānei e mātou, te tono kia herea e mātou te tukatuka, te whakahē i te tukatuka i runga i ngā hiahia tika (tae atu ki te whakatairanga tōtika, ka whakamutua tonutia e mātou), me te tono i tētahi tārua ka taea te kawe o ngā raraunga i hoatu e koe ki a mātou. Ina whakawhirinaki mātou ki te whakaaetanga ka taea e koe te tango i ngā wā katoa. Whakamahia te puka whakapā, ā, kōwhiria te "Privacy request".
Ka whakautu mātou i roto i te marama kotahi. Mō ngā tono uaua, maha rānei ka taea e mātou te whakaroa tae noa ki ētahi atu marama e rua, ā, ka kōrero ki a koe te take. Tērā pea me whakaū tuatahi mātou i tō tuakiri; ka tīmata te tepe wā ina whiwhi mātou i ngā mea e hiahiatia ana. Ka tika, ka ōrite hoki tā mātou rapu i ō raraunga, pērā i tā te ture e whakaae ana.
8. Ngā amuamu mō ō raraunga
He mana tōu ki te amuamu ki a mātou. Whakamahia te puka whakapā, ā, kōwhiria te "Privacy request", te "Complaint" rānei. Ka whakaae mātou kua tae mai ngā amuamu tiaki raraunga i roto i ngā rā e 30 (i te ao mahi, i roto i ngā rā pakihi e 2 o te UK), ka tirotiro me te kore whakaroa, ka whakamōhio haere i a koe, ā, ka kōrero ki a koe te hua, pērā i tā te wāhanga 164A o te Data Protection Act 2018 e hiahia ana.
Ka taea anō e koe te amuamu ki te Information Commission (ICO) i ico.org.uk i ngā wā katoa, ā, ka āhei koe te haere ki te kōti.
9. Ngā whakatau aunoa
Ka raupapa a Hangaia tō mahere i ngā hongere whakatairanga mō tētahi pakihi mā ngā ture me te rangahau kua tuhia. Ko tōna putanga he tūtohutanga hei arotake mā tētahi pakihi. Kāore e whakatau mō ngā tāngata takitahi he pānga ā-ture, he pānga nui ōrite rānei, ā, kāore e whakamahi i ngā raraunga kāwai motuhake.
10. Te haumarutanga
Ka tiakina e mātou ngā raraunga whaiaro mā te motuhēhēnga maha-take herenga, te wehenga i waenga i ngā wāhi mahi kiritaki, te whakamuna i te wā whakawhiti me te wā okioki, te uru iti rawa te mana mō ngā kaimahi me ngā rārangi arotake. Ka whakaahua te tauākī Haumarutanga i ā mātou mana whakahaere.
11. Ngā tamariki
Mō ngā pakihi te Pae, ā, kāore e aro ana ki ngā tamariki. Kāore mātou e kohi mōhio ana i ngā raraunga mai i te tangata i raro i te 18.
12. Te European Economic Area me Huiterangi
Mēnā kei te EEA koe, tērā pea ka pā te EU General Data Protection Regulation ki tā mātou tukatuka i ō raraunga; mēnā kei Huiterangi koe, tērā pea ka pā te Federal Act on Data Protection (FADP). He ōrite ō mana ki ērā i runga ake, ā, ka taea e koe te amuamu ki te mana tiaki raraunga i te wāhi e noho ana, e mahi ana rānei koe. Ko ngā raraunga whaiaro ka tukuna mai i te EEA ki te UK kei raro i te whakatau rawaka a te Kōmihana Ūropi mō te Kīngitanga Kotahi, i whakahōutia i Tīhema 2025, ā, ko ngā whakawhitinga mai i Huiterangi kei raro i te whakaaetanga a Huiterangi i te UK. Kāore ō mātou tari i te EU, i Huiterangi rānei; ka taea e koe te whakamahi tōtika i ō mana ki a mātou mā te puka whakapā.
13. Amerika
Ka pā ngā ture matatapu ā-kāwanatanga pērā i te California Consumer Privacy Act kua whakatikatikahia e te California Privacy Rights Act (CCPA/CPRA), me ngā ture o Colorado, Connecticut, Virginia, Texas, Oregon me ētahi atu kāwanatanga, ki ngā pakihi e tutuki ana i ō rātou paepae. Ahakoa ka pā ki a mātou, kāore rānei, ka whai mātou i ēnei kupu taurangi mō ngā kainoho o Amerika:
- I ngā marama e 12 kua hipa i kohia e mātou ngā tautuhi, ngā mōhiohio ngaio, mahi rānei, ngā mōhiohio arumoni me ngā mahi ipurangi, mō ngā kaupapa i te wāhanga 4.
- Kāore mātou e hoko i ngā mōhiohio whaiaro, ā, kāore e tiri mō te whakatairanga whanonga puta noa i ngā horopaki. Kāore mātou e whakamahi i ngā mōhiohio whaiaro tairongo hei whakatau i ētahi āhuatanga mōu.
- Ka taea e koe te tono kia mōhio, kia uru, kia whakatika, kia muku rānei i ō mōhiohio whaiaro, me te opt-out i te hoko, te tiri, te whakatairanga whāinga rānei. Ka āhei tētahi māngai kua whakamanahia te tono mōu me tō whakaaetanga kua hainatia.
- Ki te whakakāhore mātou i tētahi tono ka taea e koe te pīra mā te puka whakapā; ki te kore koe e harikoa i muri i te pīra ka taea e koe te whakapā ki te rōia matua o tō kāwanatanga.
- Kāore mātou e whakatoihara i a koe mō te whakamahi i ēnei mana.
14. Kānata
Ina pā te Personal Information Protection and Electronic Documents Act (PIPEDA), te Act respecting the protection of personal information in the private sector o Quebec rānei, ka tukatuka mātou i ngā mōhiohio whaiaro me tō mōhio me tō whakaaetanga, tērā pea he whakaaetanga ā-whakaaro mō ngā mōhiohio whakapā pakihi e whakamahia ana mō te whakawhitiwhiti kōrero pakihi. Tērā pea ka penapenatia, ka tukatukaina ō mōhiohio ki waho i Kānata me Quebec, ā, ka taea pea e ngā mana te uru i raro i te ture ā-rohe. Ka taea e koe te whakapā ki tō mātou āpiha matatapu mā te puka whakapā, ā, te amuamu ki te Office of the Privacy Commissioner of Canada, i Quebec rānei, ki te Commission d'accès à l'information.
15. Ahitereiria me Aotearoa
Ka whakahaere mātou i ngā mōhiohio whaiaro e hāngai ana ki ngā Australian Privacy Principles i raro i te Privacy Act 1988 me ngā mātāpono matatapu mōhiohio o te Privacy Act 2020 o Aotearoa. Tērā pea ka whākina ō mōhiohio ki ngā kaiwhiwhi i te UK, i Amerika me te EEA i raro i ngā tiakitanga i te wāhanga 6. Ki te kore koe e pai ki tā mātou whakautu ki tētahi amuamu, ka taea e koe te whakapā ki te Office of the Australian Information Commissioner, ki te New Zealand Privacy Commissioner (Te Mana Mātāpono Matatapu) rānei.
16. Parīhi
Ina pā te Lei Geral de Proteção de Dados (LGPD), ka whakawhirinaki mātou ki ngā pūtake ā-ture e hāngai ana i te Upoko 7: te whakatutuki i tētahi kirimana me ngā tukanga tōmua, ngā hiahia tika, te tautuku ki tētahi herenga ā-ture me te whakaaetanga. Kei a koe ngā mana i te Upoko 18, tae atu ki te whakaū i te tukatuka, te uru, te whakatika, te whakaingoa-kore, te kawe, te muku me ngā mōhiohio mō te tiri. Ka taea te whakapā ki tō mātou āpiha tiaki raraunga (encarregado) mā te puka whakapā mā te kōwhiri i te "Privacy request". Ka taea e koe te amuamu ki te Autoridade Nacional de Proteção de Dados (ANPD).
17. Tākei
Ina pā te Law on the Protection of Personal Data No. 6698 (KVKK), ka tukatuka mātou i ō raraunga i runga i ngā pūtake i te Upoko 5, ko te nuinga ko te whakatū, te whakatutuki rānei i tētahi kirimana, te herenga ā-ture me ngā hiahia tika, ā, i runga i te whakaaetanga mārama anake ina hiahiatia e te ture. Ka whakawhirinaki ngā whakawhitinga ki tāwāhi ki ngā tiakitanga i te Upoko 9, tae atu ki ngā kirimana paerewa kua whakamōhiotia ki te Personal Data Protection Authority ina hiahiatia. Ka taea e koe te whakamahi i ngā mana i te Upoko 11 mā te tono mā te puka whakapā; ka whakautu kore utu mātou i roto i ngā rā 30. Ka taea e koe te amuamu ki te Personal Data Protection Board (KVKK).
18. Haina tuawhenua me Hongi Kongi
Mēnā kei Haina tuawhenua koe, ā, ka pā te Personal Information Protection Law (PIPL), ka tukatuka mātou i ō mōhiohio whaiaro hei whakaoti, hei whakatutuki rānei i tētahi kirimana me koe, me tō kaituku mahi rānei, me tō whakaaetanga rānei. Ka tukatukaina ō mōhiohio ki waho i Haina tuawhenua e mātou me ngā kaiwhiwhi i te wāhanga 5; ina hiahia te PIPL ki tētahi whakaaetanga motuhake mō tētahi whakawhitinga whiti-rohe, mō tētahi whākinga rānei ki tētahi atu kaitukatuka, ka tono mātou i mua i te whakawhitinga. Kei a koe ngā mana i te Upoko IV o te PIPL, tae atu ki te uru, te tārua, te whakatika, te muku me te whakamārama i ā mātou ture tukatuka.
I Hongi Kongi ka whai mātou i ngā mātāpono tiaki raraunga o te Personal Data (Privacy) Ordinance. Ka taea e koe te tono kia uru, kia whakatika i ō raraunga, ā, te amuamu ki te Privacy Commissioner for Personal Data.
19. Hapani
Ina pā te Act on the Protection of Personal Information (APPI), ka whakamahi mātou i ngā mōhiohio whaiaro mō ngā kaupapa i te wāhanga 4 anake. Ka whakaae te Personal Information Protection Commission o Hapani he paerewa tiaki ōrite tō te Kīngitanga Kotahi. Ka herea ngā kaiwhiwhi i ētahi atu whenua mā te kirimana ki ngā ritenga ōrite. Ka taea e koe te tono kia whākina, kia whakatikaina, kia mutu te whakamahi, kia mukua rānei ō raraunga whaiaro kua puritia mā te puka whakapā.
20. Kōrea ki te Tonga
Ina pā te Personal Information Protection Act (PIPA), ka tukatuka mātou i ngā take i te wāhanga 2 anake mō ngā kaupapa me ngā wā pupuri i te wāhanga 4. Ka whakawhitia, ka penapenatia ngā mōhiohio whaiaro ki te UK, ki Amerika me te EEA mā tō mātou whatunga ina tukuna e koe, mō ngā kaupapa i te wāhanga 4, tae noa ki te mutunga o ngā wā pupuri; kei tā mātou whārangi Kaitukatuka-āpiti te whakaahuatanga o ngā kaiwhiwhi. Ka taea e koe te whakakāhore i te whakawhitinga mā te kore tuku raraunga, engari kāore e taea e mātou te whakautu ki a koe, te tuku rānei i te ratonga. Ka taea e koe te tono kia uru, kia whakatika, kia muku, kia whakatārewa rānei i te tukatuka, ā, te amuamu ki te Personal Information Protection Commission.
21. Arāpia Hauti me te UAE
Ina pā te Personal Data Protection Law o Arāpia Hauti, te UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data rānei, ka tukatuka mātou i ō raraunga mō ngā kaupapa i te wāhanga 4, ā, ka whakawhiti ki waho i te whenua ina whakaae anake aua ture me ō rātou waeture, mā ngā tiakitanga i te wāhanga 6. Ka taea e koe te tono mōhiohio mō tā mātou tukatuka, te uru, te whakatika me te muku, ā, te amuamu ki te Saudi Data and AI Authority (SDAIA), ki te UAE Data Office rānei.
22. Hingapoa me Piripīna
Ka whai mātou i te Personal Data Protection Act 2012 o Hingapoa me te Data Privacy Act of 2012 o Piripīna. Ka kohi, ka whakamahi, ka whāki mātou i ngā raraunga whaiaro me tō whakaaetanga, pērā rānei i tā aua ture e whakaae ana, ā, ka tiaki i ngā raraunga ka whakawhitia ki tāwāhi ki tētahi paerewa ōrite. Ka taea te whakapā ki tō mātou āpiha tiaki raraunga mā te puka whakapā. Ka taea e koe te amuamu ki te Personal Data Protection Commission o Hingapoa, ki te National Privacy Commission rānei o Piripīna.
23. Iharaira
Ina pā te Protection of Privacy Law, 5741-1981, kua whakatikatikahia, kāore he herenga ā-ture ki a koe kia hoatu raraunga whaiaro ki a mātou; e hiahia ana mātou ki ngā raraunga i te wāhanga 2 hei whakautu ki a koe, hei tuku i te ratonga. Ka taea e koe te tono kia tirohia, kia whakatikaina ngā mōhiohio mōu mā te puka whakapā, ā, te amuamu ki te Privacy Protection Authority.
24. Mēhiko me ētahi atu mākete
I Mēhiko ka whai mātou i te Federal Law on the Protection of Personal Data Held by Private Parties, ā, ka āhei koe te whakamahi i ō mana ARCO (te uru, te whakatika, te whakakore me te whakahē) mā te puka whakapā. I ia atu mākete e mahi ana mātou, ka taea e koe te whakamahi i ngā mana e whakaahuatia ana i te wāhanga 7, ā, te amuamu ki tō mana tiaki raraunga ā-rohe.
25. Ngā panonitanga ki tēnei pānui
Ka whakahōutia e mātou tēnei pānui ina panoni tā mātou tukatuka, te ture rānei. Ka whakaatu te rā "whakahōu whakamutunga" i te putanga o nāianei. Ka whakamōhio mātou ki ngā kaiwhakamahi kiritaki mō ngā panonitanga nui i te taupānga.
He pātai mō tēnei tuhinga? Whakamahia te puka whakapā, ā, kōwhiria te kaupapa e hāngai ana. Haere ki te puka whakapā