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Terms, privacy and data protection documents for FOCUSADS.si, a product of THEFOCUS LTD. English is the governing language of every document. Current version, effective 18 October 2026. If we change this document we publish the new version here with its date.
- Website terms of useThe rules for using the FOCUSADS.si website, the plan builder and the client application.Anyone who uses this website
- Service terms (subscriptions and managed services)Contract terms for FOCUSADS.si subscriptions, managed services, setup work and add-ons.Business clients with an accepted quote or order form
- Privacy noticeHow THEFOCUS LTD collects and uses personal data on FOCUSADS.si, your rights, and the extra rules that apply in the markets we serve.Website visitors, prospects, client users and suppliers, in every market we serve
- Cookie noticeWhich cookies and similar technologies FOCUSADS.si uses and how to control them.Website and application visitors
- Data processing addendumArticle 28 UK GDPR terms that apply when FOCUSADS processes personal data on a client's behalf, with the international terms our markets need.Clients with a service contract
- Acceptable use policyWhat you may not do with FOCUSADS.si or with campaigns we run for you.All users and clients
- Security statementA summary of the security controls that protect FOCUSADS.si accounts and client data.Clients and prospective clients
- SubprocessorsThe categories of third-party providers that process personal data for FOCUSADS.si, what they do and where.Clients and prospective clients
- Billing, cancellation and refundsHow FOCUSADS.si invoices, what happens if a payment fails, and how cancellation and refunds work.Business clients
- Service levels (enterprise)Commercial service-level targets for Enterprise Hybrid and Signature clients, where included in the order form.Clients whose order form references this document
- Complaints procedureHow to raise a complaint with FOCUSADS.si, how we handle it and where to go next.Clients, prospective clients and anyone affected by our services or our handling of personal data
- Legal notice and company informationWho operates FOCUSADS.si, where the company is registered and how to send formal notices.Everyone